First on a copy
Changes are made on a working copy, not on the store where your customers shop.
How we work
First on a copy. Tested. Only then live.
Whether it's a new store, a repair or monthly maintenance, the rule is the same: nothing reaches your customers without being checked first. You get the price and the timeline in writing, before we start.
Offer and contract in writing
See it, then pay
Documentation at handover
The rule for any changeExample
- A copy of the store
- The change, made on the copy
- Tested: order, payment, invoice
- Approved by you
- Published on the live store
- Recorded in the documentation
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On every project
Four rules that don't change
Tested, not assumed
A written list of tests, run before launch and after updates.
Everything in writing
The offer, the contract, the acceptance criteria and the handover documentation.
Yours
The accounts, the domain, the hosting and the code are in your name. We get access, not ownership.
The steps
From the first message to handover
The details differ from one service to another. The order stays the same.
1
You write to us
Through the form, on WhatsApp or by phone: what you have and what you need.
2
Analysis or diagnosis
€75, deducted from the work. If you choose a package directly, the preparation is included.
3
Offer and contract
A fixed price, the timeline and the payment stages, in writing, before any payment.
4
Work on a copy
You get an update every week, and you can see the progress on the copy.
5
Tests and approval
The list of tests, then your approval before anything is published.
6
Handover and maintenance
Training of up to one hour, the documentation, then maintenance if you want it.
What we ask of you
- One person who makes the decisions
- Answers within 3 working days at most
- The texts, photos and product data
- Your card processor and PayPal accounts, in your company's name
- A separate administrator account for us, when we work on an existing store
What you get from us
- The offer and the contract, before any payment
- Weekly updates and access to the working copy
- The list of tests run before publishing
- The documentation and a training session
- One contact person: the one who does the work
Communication
Few meetings, everything clear
On the channel you prefer
WhatsApp, phone or email, in English or Romanian. You always talk to the same person.
Short meetings
Only at the key stages, by video call, with the topics sent beforehand. We work on Romanian time (EET), one hour ahead of Berlin and Paris.
Changes along the way
Want something extra? We propose the price and the timeline before we work on it. Nothing appears on an invoice without your agreement.
What we work with
Tools chosen for each project
We don't use technology for its own sake. These are the tools we use to build, check and maintain stores.
The platform
WordPressWooCommercePHPMySQLJavaScriptHTML and CSS
Code and tests
GitGitHubVS CodeCypressJestPostman
Hosting and security
LinuxNginx and ApachecPanelCloudflare
Measuring and organising
Google Analytics 4TrelloJira
Before you write
Frequently asked questions
Can I see the work before I pay in full?
Yes. We work on a copy that you can see, and the rest of the payment comes after you've checked it.
What if I want something extra along the way?
We propose the price and the timeline before we work on it. Nothing is added without your agreement.
How often will I hear from you?
Every week, on the channel you prefer: WhatsApp, email or phone.
Do we need a lot of meetings?
No. Only at the key stages: short video calls, with the topics sent beforehand.
Who has access to the store after handover?
You do. Our administrator account stays only if you choose maintenance; otherwise, you delete it.